This Privacy Policy explains how KSI Casino, operated by Win Top Ltd, collects, uses, stores, and protects the personal information of players who use our web platform. These practices apply fully to all players residing in the United Kingdom. By creating an account and using our site, you agree to the handling of your data as described below.

We are committed to being straightforward about what we collect and why. If anything here is unclear, please reach out to our support team through the contact channels available on the site.

What We Collect and Why

When you register an account with us, we collect personal information such as your full name, date of birth, email address, and any payment details you provide during deposit or withdrawal processing. This information is necessary to verify your identity, process your transactions, and meet our obligations under the licensing conditions set by the Anjouan Gaming Authority.

During transaction processing, we also collect details relating to the payment methods you use — for example, partial card numbers or digital wallet identifiers. This data allows us to complete payments accurately and to investigate any queries or disputes that may arise.

We may also hold records of your gameplay activity and account history. This is not used for marketing purposes on this page, but it is relevant to responsible gambling monitoring and to resolving any account-related questions you raise with us.

How We Protect and Share Your Data

Your personal information is stored on secure servers and protected using 256-bit SSL encryption across all data transmissions on our web platform. Internal access to your data is strictly limited to staff members who require it to perform their specific roles. We do not grant broad or unrestricted access to personal data within our organisation.

There are limited circumstances in which we share your information with external parties. These include payment gateway providers who process your deposits and withdrawals, identity verification services that help us confirm your details during account registration or enhanced due diligence checks, and regulatory or law enforcement authorities where we are legally required to disclose information. We do not sell your personal data to third parties, and we do not share it for commercial purposes beyond what is described here.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain certain records for a period required under our regulatory obligations. This is to ensure we can respond to any audits, disputes, or legal requests that may arise after your account is no longer in use. Once the applicable retention period has expired, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the deletion of your account data where no overriding legal obligation requires us to retain it. To exercise any of these rights, please contact our support team. We aim to respond to all data-related requests promptly and in plain language.

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. When we do, the revised version will be published on this page with the date of the most recent update noted. We encourage you to review this page periodically so you remain informed about how your data is handled.